1. Information We Collect

1.1 Contact Form Submissions

When you submit a form on our website (such as the free citation audit request on our contact or audit pages), we collect the information you provide, which may include:

  • First and last name
  • Work email address
  • Website URL
  • Company size
  • Description of your AI visibility challenges

Form submissions are processed through Formspree (formspree.io). Formspree acts as our data processor for form handling. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.

1.2 Analytics

We use Plausible Analytics, a privacy-friendly analytics service that does not use cookies and does not collect personal data. Plausible tracks aggregated page views, referral sources, and device types without identifying individual visitors. No cookies are set by our analytics. You can review Plausible's data policy at plausible.io/data-policy.

1.3 Fonts

We use Google Fonts to display typography on our website. When you visit our site, your browser loads fonts from Google's servers. Google may collect your IP address and other technical data as part of this request. You can review Google's privacy policy at policies.google.com/privacy.

1.4 Hosting

Our website is hosted on Vercel. Vercel may process access logs including IP addresses, timestamps, and request paths for operational purposes. You can review Vercel's privacy policy at vercel.com/legal/privacy-policy.

2. How We Use Your Information

We use the information you provide through our forms to:

  • Respond to your inquiry about our GEO and AEO services
  • Prepare and deliver your free citation audit
  • Communicate with you about our services, if you have requested such communication
  • Improve our website and service offerings based on aggregated, anonymized usage patterns

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We do not use your data to train AI models.

3. Legal Basis for Processing

We process your personal information on the following legal bases:

  • Consent: By submitting a form on our website, you consent to us processing the information you provide for the purpose of responding to your inquiry.
  • Legitimate interest: We have a legitimate interest in understanding how visitors use our website through anonymized analytics, and in maintaining the security and functionality of our hosting infrastructure.

4. Data Retention

We retain form submissions and related correspondence for as long as necessary to fulfill the purpose for which you provided the information, or as required by applicable law. If you become a client, we retain your information in accordance with our client engagement terms. If you do not become a client, we typically retain inquiry data for up to 24 months before deletion.

Analytics data collected by Plausible is retained in aggregated form indefinitely but contains no personally identifiable information.

5. Cookies

Our website does not use cookies for tracking, advertising, or analytics purposes. Plausible Analytics operates without cookies. Google Fonts may set cookies through Google's infrastructure; we do not control these and recommend reviewing Google's cookie policy if you have concerns.

6. Third-Party Services

We use the following third-party services, each of which may process data according to their own privacy policies:

  • Formspree — Form submission handling and email delivery
  • Vercel — Website hosting and content delivery
  • Google Fonts — Typography delivery
  • Plausible Analytics — Privacy-friendly website analytics

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Objection: Object to processing of your personal data where we rely on legitimate interest.
  • Portability: Request transfer of your data to another service provider.

To exercise any of these rights, contact us at robert@staycitable.com. We will respond within 30 days.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Form submissions are transmitted to Formspree over encrypted HTTPS connections. Our website is served exclusively over HTTPS.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. International Data Transfers

Our website is hosted in the United States by Vercel. If you are visiting from outside the United States, your data will be transferred to and processed in the United States. By using our website and submitting forms, you consent to this transfer.

11. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page indicates when it was last revised. We encourage you to review this policy periodically. Material changes will be noted prominently.

12. Contact Us

If you have questions about this privacy policy or our data practices, contact us at:

Email: robert@staycitable.com
Website: staycitable.com